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Frequently Asked Questions

Find quick answers to common questions

Account Setup

How do I create an account?
Click "Get Started Free" or "Sign Up" from the home page. Enter your email, create a password, and verify your email address. You can start using the app immediately with a free account.
Do I need a credit card to sign up?
No! Our free plan requires no credit card. You can use all essential features at no cost. Premium features are available if you choose to upgrade later.
How do I reset my password?
Click "Forgot Password" on the login page. Enter your email address and you'll receive a password reset link within a few minutes. Follow the link to create a new password.

Creating Routines & Tasks

What's the difference between a task and a routine?
A task is a single activity (like "Brush teeth" or "Pack backpack"). A routine is a collection of tasks grouped together in order (like "Morning Routine" containing multiple tasks).
How do I create my first routine?
From the admin dashboard, click "Routines" → "Create Routine". Give it a name (e.g., "Morning Routine"), add tasks in the order you want them completed, set a schedule, and save. You can always edit it later.
Can I use the app offline?
Yes! The KidsRoutinePlanner app (PWA) works offline. Once you've loaded it once, you can view routines and mark tasks complete without an internet connection. Changes sync when you're back online.
Can I use the same task in multiple routines?
Yes! Tasks can be reused in multiple routines. For example, "Brush Teeth" can appear in both "Morning Routine" and "Bedtime Routine".

Rewards System

Children earn points and stars for completing tasks and routines. You can set reward amounts per task and create custom achievements. Track progress over time to celebrate successes!

Yes! Each task can have a custom point value. More difficult or important tasks can award more points. Premium users can also create custom achievements and milestones.

Accessibility Features

We offer pictograms, high contrast mode, dark mode, reduced motion options, and screen reader support. Perfect for children with ADHD, autism spectrum, or other neurodiverse needs.

Go to Settings → Appearance → Theme and select "Dark". The app will remember your preference across sessions. Dark mode reduces eye strain and works great for evening routines.

Subscription Plans

The free plan includes up to 3 children, unlimited tasks and routines, basic scheduling, offline mode, and basic rewards. Perfect for most families!

Go to Settings → Subscription → Upgrade. Premium includes unlimited children, advanced scheduling, custom rewards, analytics, and priority support. Try it free for 30 days!

Yes! Cancel anytime from Settings → Subscription → Cancel. You'll keep premium features until the end of your billing period, then automatically downgrade to free.

Still have questions?

Can't find the answer you're looking for? Contact our support team.

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