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Contact Support

Get help with your account, caregiver dashboard, routines, or a paired child device.

Email support

Send the details of the problem, including which page or device you were using and what you expected to happen.

support@coachino.app

Report an issue

Use GitHub Issues to report a reproducible problem or suggest an improvement to Coachino.

Open GitHub Issues

Before you contact us

  • Check the frequently asked questions for setup, routine, and device answers.
  • For a device issue, include the child device's nickname and whether it is connected to the internet.
  • Never send your password, pairing QR code, or pairing quick link.